Home
  About us
  Best-sellers
  FAQ
  Feedback
  Contact us
 
 
   rattan furniture
         Sofa
         Table & Chair
         Chaise Lounge
         Bar Chair
   Rattan Color
 
HomePage » FAQ

1.Is sample available ?

--Yes,it is available after our final confirmation.

2.Price terms

--FOB is the most common terms.CNF,CIF is also acceptable

3.Payment terms

--Below 50,000USD one time,40%TT deposit,balance against copy of B/L.

--Over 50,000USD one time,30%TT deposit,balance by irrevocable L/C at sight.

4.Delivery time

--Usually five weeks after receiving payment from the bank.

5.Is OEM acceptable ?

--Yes,OEM is welcome in our company.

6.Is there any color difference between the website and real products?

--We take every care to ensure colors on this website are represented as accurately as

possible,however,we can't guarantee an exact match due to screen image display quality.

7.How to deal with problems or complaint ?

--Every problem or complaint will be seriously treated and answered efficiently by phone or email

after receiving your email within three working days.(Due to the time difference between China

and other countries)

8.Do you mind if we are small customer ?

--Every customer,whether wholesaler or retailer,will be treated seriously and honestly.

9.How to keep the furniture ?

--Wiping with a damp cloth or a sofa brush to loosen any trapped build-up dirt.

10.What about our other requirements ?

--Your every requirement will be honestly advised,not aiming at the sale.

In one word,we will try our best to make you our next satified customer.